FAQs
What is EmployerLine?
EmployerLine is Peninsula's dedicated Employer helpline, providing New Zealand business owners and managers with practical employment relations and HR support. Whether you need help managing employees, addressing workplace issues, or understanding your obligations as an employer, our HR specialists can help.
Can EmployerLine help with Employment Law?
Yes. EmployerLine provides practical employment law advice in New Zealand to help employers navigate workplace issues with confidence. Whether you have a question about employee performance, disciplinary processes, employee termination procedures, restructures, redundancies, workplace disputes or your obligations under the Employment Relations Act, our team can assist with your options and next steps.
What should I do if a claim is made against my business?
If you’re a Peninsula Protect client and a current or former employee raises a personal grievance claim against your business, the Peninsula claims team can provide support and assist with facilitating resolution meetings to represent you and your business.
Peninsula is also able to represent clients at MBIE Mediations and assist Peninsula Protect clients with representation at the Employment Relations Authority, and at investigation meetings held by the Labour Inspectorate or WorkSafe to try and resolve the dispute and protect your business.
Can I Speak to Someone About an Employment Relations Issue?
Yes. EmployerLine provides support for a wide range of employment relations matters, including employee performance, disciplinary processes, investigations, grievances, restructures, redundancies and dismissals.
Can EmployerLine Help with Terminating an Employee?
Yes. If you are considering terminating an employee, Peninsula's EmployerLine can provide next steps on how to understand the employee termination procedure, your obligations as an employer, and the process that may need to be followed before making a termination decision.
Can EmployerLine help reduce the risk of personal grievances and unjustified dismissal claims?
Peninsula's EmployerLine can provide next steps on how to understand their obligations, follow appropriate processes and reduce the risk of disputes, personal grievances and claims relating to unfair/unjustified dismissal.
Can EmployerLine Help If I Already Have a Workplace Dispute?
Peninsula's EmployerLine can provide next steps on how to respond to a personal grievance, managing a workplace dispute, addressing employee complaints, or navigating an employment relations issue.
How Is EmployerLine Different From Employment New Zealand, MBIE Or Online Information?
Peninsula's Employer line can provide best practice - next steps on how to assist your business navigate employment relations requirements.
Do I Need a Labour Lawyer for Workplace Issues?
Many workplace issues can benefit from early guidance and support before they escalate. EmployerLine helps employers understand their options and navigate employment relations matters, while providing access to Peninsula's employment relations expertise when needed.
Who Will I Speak to When I Call EmployerLine?
You'll speak with an NZ-based, trained EmployerLine consultant who can discuss your situation, provide best practice where appropriate, then connect you with a Peninsula's Representative for further support.
Why Do Employers Use EmployerLine?
Employment issues can be complex, time-consuming and costly if handled incorrectly. Employers use EmployerLine to access practical HR and employment relations support, gain confidence in their decision-making and better understand their workplace obligations.
Why call EmployerLine instead of using Google or AI?
Google and AI tools can provide general information, but they can't fully understand your workplace, employees or circumstances. EmployerLine combines practical human support with access to experienced employment relations specialists who can help you make informed decisions based on your specific situation.
Call 0800 675 698
